Autonomy Interwoven Solutions for Telecommunication Companies

Autonomy Interwoven helps telecommunication companies deliver consistent brands, promotions, and signup services across all customer touchpoints. Telecommunications companies using Autonomy Interwoven’s solutions take advantage of the multiplier effect to improve average revenue per user and profitability.

    “Virgin Mobile is continually improving its customers’ experiences by closely monitoring customer usage and feedback. Interwoven helps Virgin Mobile make this data actionable through its Open Analytics Framework, which provides pre-built connectivity with Web analytics technology. “We saw a significant opportunity to continually enhance the way we interacted with our online customers. We were collecting lots of great data about visitor traffic and we wanted to tailor that content to online customer behavior.“
    Phil Gates
    head of online marketing and development
    Virgin Mobile and Virgin Media