![]() Autonomy Interwoven First to Deliver Social Media Analytics That Understand Meaning
Intelligent Connectors to Popular Social Networks like Facebook, Twitter, and YouTube Allow Organizations to Automatically Listen, Understand, and Act on Social Sentiment
GEARUP 2009 EXECUTIVE BRIEFING ROADSHOW, LONDON — May 27, 2009 — Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, today announced Autonomy Interwoven Social Media Analysis, a new offering that allows businesses to convert the dynamic conversations taking place on social networks into actionable business opportunities. Autonomy Interwoven’s web content management (WCM) solution leverages the unique capabilities of Autonomy’s Intelligent Data Operating Layer (IDOL) to provide a powerful solution for profiting from social media. Social Media Analysis is the only solution that automatically listens to social media content, analyzes the dialogue to understand sentiment, and enables marketers to instantly act on the insights to protect their brand and drive revenue growth. Every day, the social web continues to increase in size and influence with consumers. Social network sites like Facebook, Twitter, and YouTube represent an ever-expanding forum for expressing sentiment, preferences, and trends, and play a key role in shaping consumer behavior. At the same time, marketers are grappling with how to harness the chaotic and constantly shape-shifting nature of the web, as traditional analytics and monitoring solutions are ill-equipped to access and understand the unstructured information that lives on social networks. Traditional keyword spotting solutions fail to truly understand the rich meaning and conceptual patterns within user generated content. The challenge of understanding this type of information is more pronounced, as the language is more conversational, rife with familiar expressions, slang, and varying emotional undertones (e.g. sarcasm, excitement, disappointment), and stated so briefly that context is difficult to discern. Autonomy Interwoven is uniquely positioned to help marketers overcome these challenges. The same powerful Meaning Based Computing technology that is used by the world’s largest corporations and government institutions can now be applied to help marketers listen, understand, and act on social media insight. Autonomy’s IDOL provides proven clustering, pattern matching techniques, and probabilistic modeling that treat words as symbols of meaning rather than simple data points, yielding a much richer and contextual set of data for marketers to act upon. Additionally, Autonomy Interwoven’s web content management (WCM) solution provides powerful capabilities for engaging customers in a dialogue and enables marketers to instantly act upon the meaning and insights gathered by IDOL, to deliver compelling, targeted offers to consumers on the web. Convert Conversations into Customers with Autonomy Interwoven Social Media Analysis Autonomy Interwoven Social Media Analysis includes the following technologies:
Social Media Analysis can have powerful implications for marketers. For instance, a clothing retailer could identify a spike in positive chat about a celebrity that is wearing one of their apparel items, and could immediately feature that piece of clothing on their homepage and launch campaigns to a targeted audience interested in that celebrity and lifestyle. This allows the retailer to immediately maximize the new revenue opportunity, and deliver more engaging, relevant content to its customer base. “In the past few years, marketers have struggled to keep pace with the radical shifts taking place in the consumer landscape,” said Anthony Bettencourt, CEO of Autonomy Interwoven. “Social networks – which by nature are dynamic, unstructured forms of information – do not fit neatly into traditional, database driven analytics systems. Autonomy Interwoven’s Meaning Based Marketing approach, which can derive meaning from human friendly information, and empowers marketers to automatically act on those insights, will transform how organizations engage with customers in the years to come. We have showcased Autonomy Interwoven Social Media Analysis at our GearUp customer events around the world and received rave reviews, in which true to form, attendees Tweeted about immediately. We look forward to working with these businesses in applying this offering to harness the power of the social web.” Autonomy Interwoven Social Media Analysis is available now. Please visit Autonomy Interwoven to learn more. About Autonomy Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, spearheads the Meaning Based Computing movement. It was recently ranked by IDC as the clear leader in enterprise search revenues, with market share nearly double that of its nearest competitor. Autonomy's technology allows computers to harness the full richness of human information, forming a conceptual and contextual understanding of any piece of electronic data, including unstructured information, such as text, email, web pages, voice, or video. Autonomy's software powers the full spectrum of mission-critical enterprise applications including pan-enterprise search, customer interaction solutions, information governance, end-to-end eDiscovery, records management, archiving, business process management, web content management, web optimization, rich media management and video and audio analysis. Autonomy's customer base is comprised of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestlé, the New York Stock Exchange, Reuters, Shell, Tesco, T-Mobile, the U.S. Department of Energy, the U.S. Department of Homeland Security and the U.S. Securities and Exchange Commission. More than 400 companies OEM Autonomy technology, including Symantec, Citrix, HP, Novell, Oracle, Sybase and TIBCO. The company has offices worldwide. Please visit www.autonomy.com to find out more. Autonomy and the Autonomy logo are registered trademarks or trademarks of Autonomy Corporation plc. All other trademarks are the property of their respective owners. About Autonomy Autonomy's customer base is comprised of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestle, the New York Stock Exchange, Reuters, Shell, Tesco, T-Mobile, the U.S. Department of Energy, the U.S. Department of Homeland Security and the U.S. Securities and Exchange Commission. More than 400 companies OEM Autonomy technology, including Symantec, Citrix, HP, Novell, Oracle, Sybase and TIBCO. The company has offices worldwide. Please visit www.autonomy.com to find out more. Autonomy and the Autonomy logo are registered trademarks or trademarks of Autonomy Corporation plc. All other trademarks are the property of their respective owners. |
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